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General Questions

Frequently Asked Questions

Snapwallet is a digital loyalty rewards platform that connects businesses with customers through easy-to-use digital cards. Customers can sign up for loyalty programs by scanning a QR code in-store or by entering their phone number. Once registered, they can download their loyalty card to Apple Wallet or Google Wallet for effortless access.

Signing up is simple! Just scan the QR code displayed in-store, or enter your phone number at the register. You’ll be directed to our website to create your digital loyalty card, which you can save to your Apple Wallet or Google Wallet for easy access.

No app download is necessary! You can sign up and manage your loyalty card directly through your mobile device. Just scan the QR code or provide your phone number to get started.

If you don’t have a smartphone, you can still sign up using your phone number. Just provide it at the counter, and the staff will assist you with your loyalty rewards without needing a digital card.

Redeeming rewards is easy! Simply present your digital loyalty card, either through Apple Wallet or Google Wallet, at the register. If you signed up with your phone number, just let the cashier know your number to access your rewards.

No worries! If you lose your phone or switch devices, you can easily recover your loyalty card by re-entering your phone number or using the original QR code to sign up again. Your rewards are linked to your account, so you won’t lose them.