Privacy policy
This summary describes categories of data processed through the SnapWallet console and related services. For contractual or jurisdiction-specific terms, refer to agreements covering your organization.
What we collect
We process account details you provide (such as email for login), technical logs needed to operate the service, and usage information associated with your API and dashboard activity.
Digitizing a physical card
When you use our digitize flow to add a physical loyalty or membership card to your wallet, we collect the information you enter (such as your name, card number, optional email for recovery, wallet platform, and store or card name for custom cards), along with technical data including your IP address, approximate location derived from that IP, and browser or device identifiers such as user-agent strings.
We do not use precise GPS location for digitize. Location is inferred from IP only and is approximate.
We use this information to issue your wallet pass, support optional recovery contact, operate and secure the service, and understand aggregate usage patterns (including geographic use of public card templates). We do not sell digitize data. Retention follows the same principles described under Retention below.
Why we use it
Data is used to authenticate users, provide the platform, improve reliability and security, and communicate service-related notices.
Cookies and analytics
The marketing site may use standard analytics or tag manager tooling to understand traffic in aggregate. You can control cookies through your browser where applicable.
Retention
We retain information for as long as your account is active and for a reasonable period afterward for backups, legal obligations, and dispute resolution.
Contact
Questions about privacy for your organization can be routed through your account administrator or the contact options listed on the contact page.